Shipping Policy
Effective Date: 14-12-2023
Thank you for choosing 91cart.com. We strive to provide a seamless and reliable shopping experience for our customers. Please review our shipping policy to understand how we handle the processing and delivery of your orders.
**1. Order Processing Time**
Orders are typically processed within [number] business days from the date of purchase. Processing times may vary during peak seasons or promotional periods. We will notify you if there are any delays in processing your order.
**2. Shipping Methods**
We offer various shipping methods to meet your delivery needs. The available options and estimated delivery times are provided during the checkout process. Please note that delivery times are approximate and may be subject to change due to unforeseen circumstances.
**3. Shipping Costs**
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination address. The total shipping cost will be displayed during the checkout process before you complete your purchase.
**4. Shipping Destinations**
We currently offer shipping to [list of countries or regions]. If your location is not included in the available shipping destinations, please contact our customer service team, and we will do our best to assist you.
**5. Order Tracking**
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
**6. Delivery Issues**
If you encounter any issues with the delivery of your order, such as delays, lost packages, or damaged items, please contact our customer service team immediately. We will work to resolve the issue and provide you with the necessary assistance.
**7. Customs and Import Taxes**
For international orders, customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs processes.
**8. Incorrect Address**
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to an incorrect or undeliverable address provided by the customer. Additional shipping charges may apply for re-shipping.
**9. Returns Due to Non-Delivery**
If a package is returned to us due to non-delivery (e.g., incorrect address, unclaimed, or refused), the customer may be responsible for additional shipping charges to resend the package.
**10. Contact Information**
If you have any questions or concerns about our shipping policy, please contact us at:
91cart.com.
H NO-42, GROUND FLOOR, KAUSHIK NIWAS, SEWAK PARK,RAM SABHA, DWARKA MORE, UTTAM NAGAR, NEW DELHI,West Delhi, Delhi, 110059
Thank you for shopping with 91cart.com. We appreciate your business and are committed to providing you with a positive and reliable shipping experience.